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How to report a claim

All the numbers you'll need are listed below and can also be found in your policy book

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Car

Reporting new claims:

0845 373 1241

Monday - Friday 8.00am - 9.00pm, Saturday 8.00am - 5.00pm

Existing claims enquiries:

0845 373 1241

Monday - Friday 9:00am - 5.30pm
Out of hours message service available.

Van

Reporting new claims:

0845 373 1241

Monday - Friday 8.00am - 9.00pm, Saturday 8.00am - 5.00pm

Existing claims enquiries:

0845 373 1244

Monday - Friday 9:00am - 5.30pm
Out of hours message service available.

Motorcycle

Reporting new claims:

0845 373 1241

Monday - Friday 8.00am - 9.00pm, Saturday 8.00am - 5.00pm

Existing claims enquiries:

0845 373 1241

Monday - Friday 9:00am - 5.30pm
Out of hours message service available.

Specialist vehicle

Reporting new claims:

0845 373 1241

Monday - Friday 8.00am - 9.00pm, Saturday 8.00am - 5.00pm

Existing claims enquiries:

0845 373 1241

Monday - Friday 9:00am - 5.30pm
Out of hours message service available.

Claims against customers

0845 362 7796

Monday - Friday 8.30am - 6.00pm, Saturday 9.00am - 1.00pm (Third party dedicated helpline)

General enquiries

0845 373 1240

Monday - Friday 9.00am - 5.00pm


To help continually improve customer service, calls may be monitored and/or recorded.

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