Accident advice
There are some important points that you should be aware of if you are involved in an accident or your car is stolen.
What to do in the event of an accident
- Give your name, address and insurance details.
- Get the name, address, phone number, vehicle registration and any other information you can from the other driver or drivers, passengers, witnesses and any attending police officer.
- Note the exact location and any relevant road signs or markings.
- Take a photo of the vehicles before they are moved, if possible.
- If there is an injury and you did not give your details at the scene, report the incident to the police within 24 hours.
- You must telephone us as soon as is reasonably practicable to report the incident (Ideally within 24 hours), even if you feel you are not at fault.
What to do if your vehicle is stolen or suffers theft related damage
- Report the theft to the police immediately and take a note of the officer’s name, number constabulary and crime reference number.
- If you know where the vehicle is after its theft, make sure that it is safe and secure.
- You must telephone us as soon as is reasonably practicable to report the incident (Ideally within 24 hours).
